Vevey Hotel & Guesthouse

Attention to all visitor of VEVEY. I want to write about my unpleasant experience with Vevey House hotel. I telephoned the reception and booked two rooms from the third to the fourth of May. The person who spoke to me on the phone did not tell me that the toilet and shower were on the floor. When we had arrived and found that out we kindly asked the management of the hotel that we want to go to another hotel because our circumstances did not permit us to stay in the Vevey house hotel . I have a 3 year old child. The check-in manager said that that would be no problem and the money would be returned to us. To make sure that we get refunded- we came the next morning to speak to Mr. Davide who was the manager of the hotel. He said that would be no problem I only should write an email and they would return the money. I was writing emails to Mr. Davide the whole month of May. In the beginning he reply with promises that he would return the money. Then he he stopped replying. This means it was an empty promise he never intended to fulfill. LIAR. They led us by the nose for the whole month. Rediculous. We are a working class family from Gemany. The attitude is disrespectful and disappointing((((( I do not recommend this hotel in Vevey.

Very noisy. You can hear the bar from downstairs and any noise from adjacent rooms.